Privacy Policy and Terms & Conditions

Privacy Policy

Effective Date: 10.01.2025
Last Updated: 10.19.2025

1. Introduction

Welcome to Tarkington Insurance! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website, communicating with us, or consenting to receive SMS/text messages from us.

By using our website or services, you agree to the terms of this Privacy Policy.


2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, mailing address, date of birth, and other contact details.

  • Insurance Information: Policy preferences, coverage details, and quote requests.

  • Website Usage Data: IP address, browser type, and pages visited (through cookies and analytics tools).

  • SMS Consent Information: When you opt in to receive text messages, we record your phone number and consent timestamp.


3. How We Use Your Information

We use your information to:

  • Provide insurance quotes, policy updates, and customer support.

  • Send text messages regarding appointments, quotes, renewals, or policy information.

  • Improve our website, services, and customer experience.

  • Comply with legal and regulatory obligations.

We will not share, sell, or rent your mobile information or any personal data obtained through our SMS/text messaging program with third parties for their marketing purposes. However, we may share information with trusted service providers that assist in operating our business (for example, carriers, brokers, or technology vendors) strictly for business purposes and under confidentiality agreements.


4. SMS/Text Messaging Policy

By providing your phone number and opting in, you consent to receive text messages from Tarkington Insurance related to:

  • Appointment confirmations and reminders

  • Policy or quote updates

  • Customer service and informational alerts

Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at (346) 315-0688.

We do not share SMS consent information with third parties.


5. Data Protection and Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.


6. Your Rights

You may:

  • Request access to or correction of your personal data.

  • Withdraw consent to receive text messages at any time.

  • Request that we delete your information, subject to legal or contractual obligations.

To exercise these rights, contact us at info@tarkingtoninsurance.com.


7. Cookies

We may use cookies or similar technologies to analyze website traffic and enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.


8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.


9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


10. Contact Us

If you have questions about this Privacy Policy, please contact:
Tarkington Insurance

info@tarkingtoninsurance.com

(346) 315-0688


Terms & Conditions

Effective Date: 10.01.2025
Last Updated: 10.19.2025

1. Acceptance of Terms

By using our website, contacting us, or subscribing to our SMS/text messaging program, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.


2. SMS/Text Messaging Terms

By opting in, you agree to receive messages from [Your Agency Name] related to:

  • Insurance quotes, updates, and reminders

  • Appointments, renewals, and policy information

  • Occasional promotional or educational content

Message frequency may vary.
Message and data rates may apply.
To opt out, reply STOP. To request help, reply HELP or contact us at info@tarkingtoninsurance.com.

We will never share, sell, or rent your text messaging consent or personal information to third parties for their marketing purposes. For details on how we handle data, please review our Privacy Policy.


3. Eligibility

You must be at least 18 years old to use our services or request insurance quotes.


4. No Guarantee of Coverage

Receiving a quote or completing an inquiry on our website does not guarantee coverage. Final approval and rates depend on the underwriting criteria of the carrier.


5. Limitation of Liability

We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or SMS services.


6. Indemnification

You agree to indemnify and hold [Your Agency Name] harmless from any claims, damages, or expenses resulting from your use of our website or services.


7. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a new effective date.


8. Contact

For questions about these Terms, please contact us:
Tarkington Insurance
info@tarkingtoninsurance.com
(346) 315-0688


1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Tarkington Insurance, you may receive messages related to the following:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Promotions or offers

Example: “Hello, this is a friendly reminder of your upcoming appointment with [Agent] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Tarkington Insurance at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/policies].

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Tarkington Insurance in the following ways

  • Verbally, during a conversation

  • By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at tarkingtoninsurance.com

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.


8- Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting “STOP.”

  • For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.

  • Message frequency may vary